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Prepare for an at-home treatment in Koh Samui

A villa, a hotel room or your own home: a little preparation helps the team check whether the visit can work. Use this guide before choosing your treatments and sharing your location.

Start with the exact location

Grand Oasis describes a service in selected northern and north-eastern areas of Koh Samui, from Ban Tai and Mae Nam towards Coral Cove. A neighbourhood name alone does not confirm coverage: the team checks each address and access route.

Share the accommodation name, full address and a Google Maps location link. Add useful directions for the entrance, reception, gates or parking. A map pin helps identify the place; it does not replace the access check.

Check permission at your villa or hotel

Before requesting an external practitioner, ask your host or reception whether outside wellness providers are allowed. Some properties have their own arrangements. Grand Oasis cannot grant access on their behalf.

Tell the team about reception procedures, stairs and any access restrictions. Resolve permission before payment rather than waiting until the team arrives.

Plan the space for the treatment

The team brings and installs the treatment equipment. Choose a place with enough room for that equipment and for the practitioner to move around it.

For a duo or group, describe the available space and discuss the arrangement with the team. No fixed room size or equipment layout is promised without checking the location. The agreed arrival time comes before installation; installation does not shorten the chosen treatment duration.

Choose treatments for each person

The catalogue lists massages, facials, body scrubs and packages, with durations and prices in Thai baht. Choose a treatment and duration for each participant.

The service accepts women alone, duos of any composition, and groups of three to ten. A man alone cannot request a solo appointment. Duos have a shared arrival with two practitioners, but different treatment durations can mean different finishing times.

Groups may need several waves. The team agrees the arrangement before payment; a group request does not promise ten simultaneous practitioners.

Explore treatments and prices

Know what confirms the visit

A request is not a confirmed booking. The team checks the address, availability and practical arrangements before payment. Read the booking conditions for the confirmation, cancellation and rescheduling rules.

For a question about access or preparation, contact the team in English, Thai or French. The website is also available in Russian; Russian-speaking assistance is not promised.

Read the booking conditions

Keep these details ready

  • Accommodation name, full address and map link
  • Permission for external practitioners, if required
  • Entrance details and any access restrictions
  • Number of participants, individual treatments and durations
  • Available space and any group scheduling needs

Online bookings are not open yet. You can browse the catalogue and ask the team about preparation.

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